TERMS OF SERVICE
Last updated: June 1, 2026
OVERVIEW
This website is operated by Scandinavian Marketplace Ltd, operating as Planora ("we", "us", or "our"). Planora offers this website, including all information, tools and services available from us.planorashop.com to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, customers, and contributors of content. Please read these Terms carefully before accessing or using our website.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. A breach of any of these Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us. Credit card information is always encrypted during transfer over networks.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time without obligation to update any information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and are subject to return or exchange only according to our Refund Policy at us.planorashop.com/policies/refund-policy. We have made every effort to display product colors and images accurately, but cannot guarantee your monitor's display will be accurate. We reserve the right to limit sales of our products to any person, geographic region or jurisdiction, and to discontinue any product at any time.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. Any use of optional tools offered through the site is entirely at your own risk. We shall have no liability arising from your use of optional third-party tools.
SECTION 8 – THIRD-PARTY LINKS
Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for the content or accuracy of third-party sites and are not liable for any harm or damages related to purchases or use of goods or services from third-party websites.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
Any comments or submissions you forward to us may be used by us at any time without restriction. You are solely responsible for any comments you make and their accuracy. You agree that your comments will not violate any rights of third parties or contain unlawful, abusive or obscene material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, available at us.planorashop.com/policies/privacy-policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders at any time without prior notice, including after you have submitted your order.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site: (a) for any unlawful purpose; (b) to violate any federal, state or local regulations or laws; (c) to infringe upon intellectual property rights; (d) to harass, abuse, or discriminate against any person; (e) to submit false or misleading information; (f) to upload malicious code; (g) to collect personal information of others without consent; or (h) to interfere with the security features of the Service.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products are provided "as is" and "as available" without any warranties of any kind.
To the extent permitted by law, in no case shall Scandinavian Marketplace LLC, operating as Planora, or our directors, officers, employees, affiliates, agents, contractors, suppliers or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Scandinavian Marketplace Ltd (operating as Planora) and our affiliates, partners, officers, directors, agents, contractors, suppliers and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of any other remaining provisions.
SECTION 16 – TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if we determine you have failed to comply with any term or provision of these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, whether oral or written.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Scandinavian Marketplace Ltd (operating as Planora) info@planorashop.com 324 Joslen Boulevard, Hudson, NY 12534